Branding & UI/UX
Branding & UI/UX
DURATION
4 Months
DURATION
4 Months
CLIENT
Emvia
CLIENT
Emvia
Website Developement
Website Developement
Content Creation
Content Creation
Social Campaigns
Social Campaigns
Digital Design
Digital Design
PROJECT OVERVIEW
PROJECT OVERVIEW
The core branding challenge for Emvia was clarity. The company was solving a systemic customer support and CX problem, but risked being perceived as just another support tool, CX platform, or generic services firm. Emvia’s real value sits at the intersection of human empathy, operational intelligence, and business credibility — fixing the system that connects people, workflows, and service rather than replacing humans or simply adding software.
The core branding challenge for Emvia was clarity. The company was solving a systemic customer support and CX problem, but risked being perceived as just another support tool, CX platform, or generic services firm. Emvia’s real value sits at the intersection of human empathy, operational intelligence, and business credibility — fixing the system that connects people, workflows, and service rather than replacing humans or simply adding software.
The Challenge
The Challenge
With a mission rooted in compassion and understanding, Emvia needed a brand identity that would reflect its core values of empathy, clarity, and trust across every touchpoint.
With a mission rooted in compassion and understanding, Emvia needed a brand identity that would reflect its core values of empathy, clarity, and trust across every touchpoint.
WHAT WE DID
WHAT WE DID
You took something that was complex and easy to misunderstand and gave it a clear point of view. Instead of letting Emvia be seen as just another CX tool, support platform, or services company, you defined what problem Emvia actually exists to solve and how it solves it differently.
You took something that was complex and easy to misunderstand and gave it a clear point of view. Instead of letting Emvia be seen as just another CX tool, support platform, or services company, you defined what problem Emvia actually exists to solve and how it solves it differently.
"The Creative House Co. team has been a seamless extension of our business, providing the marketing expertise we need, exactly when we need it. Josh's on-brand designs brought the campaign to life on social media. Their continuous updates, impressive speed, and results-driven solutions have made them an invaluable partner. I’m excited to collaborate with them on future projects."
"The Creative House Co. team has been a seamless extension of our business, providing the marketing expertise we need, exactly when we need it. Josh's on-brand designs brought the campaign to life on social media. Their continuous updates, impressive speed, and results-driven solutions have made them an invaluable partner. I’m excited to collaborate with them on future projects."
Tyler Duley
Tyler Duley
Chief Revenue Officer, Emvia
Chief Revenue Officer, Emvia
